Deactivate an Agency

While you cannot delete an agency from Greenhouse, you can deactivate an agency and keep it from appearing in your active agency list. Before you can deactivate an agency you must first disable recruiters associated with that agency.

Disable Agency Recruiters

From your Dashboard, click on the Sourcing tab, and navigate to Agencies. Click on a recruiter's name (not the Edit.png symbol) to access the page where you can manage the recruiter's access. This will open a page where you can manage the recruiter's access.

Click Disable Recruiter and confirm deactivation by clicking the Disable Recruiter button when prompted

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Repeat this process for every recruiter within the agency you wish to deactivate.

Deactivate Agency

Once you've deactivated all recruiters associated with the agency, you can proceed with deactivating the agency.  From the Agencies page (Dashboard>Sourcing>Agencies), hover your cursor over the name of the agency you would like to deactivate.

Click Make inactive, which should appear next to the edit pencil

If you need to reactivate a deactivated agency, please visit: Reactivate a Deactivated Agency

 

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