How do I schedule a candidate email to be sent at a later date/time?

When using the "Email <CANDIDATE>" tool to draft an email to a candidate via their profile, you can choose to schedule the email to be sent at a later date or time.  It's as simple as drafting the email, and then selecting the desired date/time from the Send email when drop-down menu.

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Comments

  • Avatar
    Benjamin Cary

    Jean,

    I just spoke with Jenny about this today, but I would love to see this feature added to the take home test email window. This will save a bunch of steps for me as we use our own testing procedures but handle it primarily through gmail now.

    Thanks,

    Ben

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    Marta Mucha

    Is it possible to schedule only one email per candidate at a time? I'd like to schedule more emails for the same candidate but after scheduling the first one, the option is not there anymore.
    Thanks!

  • Avatar
    Murphy

    Hi Marta,

    Thanks for reaching out! You can only schedule one email per candidate at the moment, but I can bring this up with our product team and see if it's something we could add in a future release! Please let me know if you have any other questions or suggestions on how we could improve the Greenhouse experience!

    Thanks,
    Murphy

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    Tatiana Omran

    Hey Murphy,

    Something worth mentioning to the product team as well would be adding the "send later" button in the "Email team about Candidate" section. Please and thank you!

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    Jeffrey Swartwout

    Hi Tatiana,

    That's an interesting idea! I'm actually going to shoot you an email from support@greenhouse.io to gather some context around this feature request to bring to the product team. Keep an eye out for that email :)

    Best,
    Jeff

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    Brannon Skillern

    Hey guys, last week I scheduled a bulk email to go out to a bunch of candidates to tell them we've filled the role and will not be moving forward with their applications. I noticed that the email seemed to go out at local time, so a couple of candidates in Europe got an email at 5:30am EST from me! This kind of blows my cover - pretty clear that I didn't wake up at 5:30 to personally send them that email. Could you guys adjust the logic so that everyone gets this email at the time I specify in MY local time zone? Thanks!!

  • Avatar
    Rachel Renninger

    Hi Brannon,

    Thanks for reaching out! That's a great idea that I will definitely pass along to our Product team to review.

    Best,
    Rachel

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    Aytan Benaderet

    Hi! I'm curious if there is a way to cancel or change the delivery time on an email that has already been scheduled for delivery.

  • Avatar
    Benjamin Cary

    Aytan,

    You should see the scheduled email on the lower right under "Tools". Below "Email CANDIDATE_FIRST_NAME" it will show you the email scheduled and the time. There's a link to cancel the email. To reschedule you'll have to cancel and set the email delivery up again. I haven't found a way to simply modify the time or the email.

  • Avatar
    Jeffrey Swartwout

    Thanks for pitching in, Benjamin!

    Correct, there's no way to modify the scheduled time or the content of the email but that's a great idea and I'll forward that on to the product team.

    Best,
    Jeff

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    Karen Kennedy

    Hello

    Is this option also available when sending Take Home Tests?

    Some of our take home tests are timed and we send them to candidates at an agreed upon time. It would be a huge benefit if these could be scheduled in like the emails. The option does not appear to exist currently.

    Cheers
    Karen

  • Avatar
    Jodi Freeman

    Hi Karen,

    Thanks for your question! Currently, there isn't an option to set a time to send the take home test. However, we do partner with other companies that have a feature such as this. You can learn more about these partners under the Integrations tab in Greenhouse.

    Thanks!
    Jodi

  • Avatar
    Heather Nicholson

    @Karen - I just created an email template and attached the test to the email.

    I then schedule the email and it sends the test at the specified date and time. Although it limits the other options, this could be a workaround for you.

  • Avatar
    Elizabeth Enders

    Is it possible to edit a scheduled email, after it has been scheduled and before it has been sent? I can only see the option to cancel it, not edit it.

    Background: I often need to reschedule emails to a different time (I sent tasks etc. to candidates at the same time) due to changes in candidate availability.

  • Avatar
    Olivia Hirsch

    Hi Elizabeth,

    Thanks for writing in! Currently, if you need to change a scheduled email to a candidate, you will need to cancel this email and create a new one.

    Thank you,
    Olivia

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    Diego Merino

    Any progress on the feature allowing take home tests to be scheduled for a later specified time?

  • Avatar
    Olivia Hirsch

    Hi Diego,

    Thanks for writing in!

    I am happy to provide this feedback to our product team, however it is not something we currently have in the works. You can view our product roadmap on our Community to stay up to date with any new features coming to Greenhouse!

    https://community.greenhouse.io/t5/Product-Roadmap/idb-p/IdeaExchange

    Hope this helps and please feel free to reach our team at support@greenhouse.io.

    Thank you!
    Olivia

  • Avatar
    Hideko Akashi

    Hi,
    I would also love to add my voice about requesting this option to schedule take-home tests at a specified date and time. Often, candidates would like the time and space to take these tests in the evening and weekends, and it would really allow us much more flexibility to be able to send these at times that are most convenient for the candidate.

    Thank you,

    Hideko

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