Referral questions enable your organization to capture structured data for referrals made by your existing employees. By default, Greenhouse Recruiting provides the following referral specific questions/fields:
- Work History
- When we reach out (identified or anonymous referral)
- They know they're being referred
- Referral Notes
Additionally, your organization can create custom referral questions to capture other data during the referral process. In this article, we will cover how to add a new custom referral question.
Click the Configure icon in the upper right-hand corner and select Custom Options from the left-hand panel.
Click Referral Questions.
From the Manage Referral Question Fields page, click + Add Field.
From the subsequent dialog box, configure the following information:
|Field||Input the name or question for this custom referral question|
|Description||Input an optional description for the field. Values input here will appear when a user hovers over the tooltip icon to the right of Field|
Greenhouse Recruiting supports the following question types for referral questions:
Note: For Single select and Multi select types, input each option on a separate line.
Note: Once a Custom Referral Question is Saved, the question Type can no longer be edited.
|Required||If checked, the user must respond to this custom referral question to successfully submit a referral.|
|Placeholder||This value will initially load in the empty field (i.e. Select an option)|
Click Save when finished.
All future user submitted referrals will include the new custom referral question.