How can we help you?

Add Job Title to Email Templates


Email tokens allow users in your organization to include consistent and personalized information drawn directly from your Greenhouse Recruiting when emailing candidates and/or prospects. The {{MY_JOB_TITLE}} token allows users to identify their position in your organization  during email communications and is drawn from the sender's account configuration. In this article, we will cover how to:

Note: In order to edit your organization's email template(s) and not just your personal email template(s), users with Job Admin permission levels will need the additional user-specific permission Can manage company and social media templates.


Add Job Title to User Account

When the {{MY_JOB_TITLE}} is added to a personal or organizational email template, the information that is substituted is pulled from the Job Title field that is configured for a sender's user account. 

To add or edit your current Job Title, click Hi Name and select Account Settings from the dropdown menu.


Navigate to the Personal Information panel and click Edit.


From the Edit Personal Information page, navigate to the Job Title field and input your job title at your organization. Click Save when finished.


Your Job Title in Greenhouse Recruiting is updated and will be used whenever you send an email with the {{MY_JOB_TITLE}} token.

Note: If there is no information in the Job Title field, the {{MY_JOB_TITLE}} will not display a value when sending the email.


Add Job Title Token to Existing Personal Email Template

The {{MY_JOB_TITLE}} is available for the following email template types:

Candidate Email Candidate Availability Request Candidate Email Candidate Interview Confirmation Candidate Rejection
EEOC Rejection Extending Offer Job Post Request Team Email  

To add the job title token to an existing personal email template, click the Configure icon configure.png in the upper right-hand corner and select Email Templates from the left-hand side.


Navigate to an email template under the My Templates section and click the Edit icon edit.png inline with the template name.


Input the {{MY_JOB_TITLE}} token anywhere in the text of the Email Heading or body of the email where you want your job title to appear.

Click Save when finished.