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How do I enable and configure the Candidate Survey?

Users with Site Admin permissions can enable and configure the Candidate Survey.

  • Click Configure
  • Click Candidate Survey
  • Click Configure

Select the Department(s) and Office(s) that should receive the survey


Select the stage(s) that candidates need to have reached to be sent the survey


Select how many weeks after exiting the interview process candidates should be sent the survey.  Click Save Settings.

By default, Candidate Surveys will be "Off", so you'll need to flip the switch to "On".

Please note:

Candidates will not be sent a survey if:

  • They have received a survey in the past 6 months from another application
  • They are still an active candidate on another job in Greenhouse
  • "Do not email" has been marked on the candidate's profile page