How do approvers know when it’s their turn to approve?

They will receive an email when it is their turn to approve.

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Comments

  • Avatar
    Debbie Ballard

    Once the approval process has started, how do I get notified that each approval stage has been completed, do I need to log into Greenhouse for status update or will I receive an email?

  • Avatar
    Jess Bertubin

    Hi Debbie,

    Thanks for writing in!

    Sent you an email this morning regarding this but in case you didn't catch it: When an approval process has started, you will only receive a notification when the approval has completed the process and has been either approved or denied. The best way to follow the status of the approval is under the Approvals tab within Greenhouse.

    For more information about Approvals, I recommend the Offers & Approvals section on our video tutorials page:
    https://getting-started.greenhouse.io/video-tutorials.html

    Let me know if you have any other questions!

    Best,
    Jess

  • Avatar
    Bella Peccolo

    If someone is not on the offer approval chain but wants to know that it got approved (i.e the hiring manager), can you set up alerts or notifications once all the approvals have gone through? Is the only person who knows that the offer got approved is the person who requested the approvals?

  • Avatar
    Karen Situ

    Hi Bella,

    Thanks for reaching out! Currently only those within the approval chain and the requester of the approvals will be notified once the approvals have gone through. It won't be possible to set up notifications for those that are not within the chain. In this case, the only way to notify other users would be to manually @mention them or send them an email.

    Apologies for any inconvenience!

    All the best,
    Karen

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