Invite an agency recruiter to submit candidates

Permissions: Site Admin, and Job Admin who can invite and deactivate agency recruiters

Product tier: Available for all subscription tiers

An agency must have at least one agency recruiter configured in your Greenhouse Recruiting account in order to submit job candidates through Agencies

Invite an agency recruiter

Note: Multiple agency recruiters can use the same profile to submit candidates or prospects if a shared email address is used to create an agency recruiter profile in Greenhouse Recruiting.

In your Greenhouse Recruiting account, navigate to Configure Agencies.

Click Add recruiter.

Configure page in Greenhouse Recruiting with Agencies tab opened and Add recruiter button highlighted

Select an existing agency from the Agency dropdown.

Note: If you haven't added the recruiting agency to your account yet, click Create new agency to add the agency first.

Enter the agency recruiter's email, then click Create recruiter.

New recruiter window with agency and email fields filled out and Create recruiter button highlighted

Greenhouse Recruiting sends an invitation to the email address you've provided. Agency recruiters will use the link in their invitation email to set up an account in Agencies and begin submitting job candidates.

Invitation email resent to agency recruiter

When an agency recruiter submits a candidate in Agencies, the candidate's Source will be the agency and the candidate's Referrer will be the agency recruiter.   

Candidate profile Details tab with agency source highlighted

Troubleshooting agency recruiter invites

When inviting a new agency recruiter to your organization's Greenhouse Recruiting account, you could encounter an error stating the email address already exists or has been invited.

New recruiter window with error for email that already exists

These types of error messages suggest the agency recruiter's email address might have previously been added to your organization's account or another Greenhouse customer's account as a full user instead of as an agency recruiter.

Note: We don't recommend granting external individual access to your organization's Greenhouse Recruiting account as a full user, but recognize external recruiters sometimes consult for specific requirements or overall systems for periods of time. 

In most cases, this error message means you need to request the agency recruiter provide an alternate email address to use for their agency recruiter profile, as the address they've provided is already used in the Greenhouse Recruiting system. An email address can be used only once across the entire Greenhouse Recruiting database, whether as a full user or as an agency recruiter.

Click here to contact the Greenhouse Technical Support team for troubleshooting assistance regarding this error if needed.