Why didn't the interview I scheduled show up in Greenhouse Recruiting?

If you scheduled an interview, but it didn't show up in Greenhouse Recruiting, this may be caused by a few different things:

  • Was your organization's Greenhouse Recruiting calendar email address included as a guest on the event?
  • Was the interview kit URL included in the body of the email?
  • Is the email address of your calendar the same as the email address associated with your Greenhouse Recruiting user account? 
  • Did you wait long enough for the interview to sync? In some cases, it can take up to an hour for the calendar events to reach us and appear on the candidate's profile.

If you're still having issues with the interview, reach out to Greenhouse Support.