If an interview needs to be rescheduled or cancelled, you can either reschedule/cancel within Greenhouse Recruiting (if you are using Google Calendar), or within your own calendar.
To do this within Greenhouse Recruiting, navigate to the candidate's profile and click Update inline with the interview you wish to edit.
If you are rescheduling the interview, make your changes and then click Schedule and Continue. If you are canceling the interview, click Delete Interview.
If you are rescheduling the interview, on the subsequent page, confirm the updated interview details are correct, then click Update Interviews.
Note: If you wish to notify the interviewer(s) of the change by email, be sure the box for Send an email update to all interviewers is checked.
Alternatively, you can edit or cancel an interview directly from your external calendar. Just be sure your organization's Greenhouse calendar email address is included as a guest on the event, and that the Interview Kit URL is still included in the description of the event. Apply your changes, and then send the updated event to all guests. Greenhouse Recruiting will receive the update through the calendar email address, and will apply the changes to the candidate's profile shortly.
Note: If you make changes to a scheduled interview, we recommend sending an updated interview confirmation email to the candidate letting them know what changed. Candidates are not included on the scheduled event reflected in Greenhouse Recruiting, and will not receive updates through changes to the calendar event.