Permissions: Job Admin or above

Product tier: Available to all subscription tiers

Mixmax is a feature-rich application that allows for personalized communication and automation to elevate the candidate experience. Greenhouse Recruiting's integration with Mixmax allows your organization to bring Mixmax functionality into Greenhouse.

With Greenhouse Recruiting's integration with Mixmax, your organization can:

  • Sync all your emails to Greenhouse Recruiting (including messages sent on mobile!)
  • Sync all your meetings to Greenhouse Recruiting
  • Send a prospect an email when they apply
  • Remove a candidate from a Mixmax Sequence when they are hired / not hired
  • Send a congratulatory email to a candidate that is hired
  • Send yourself an SMS notification on changes to applications that you are hiring for

The above features are enabled from within the MixMax application using Mixmax Rules.

Note: Please contact Mixmax Sales to request access to this integration.

Create a Harvest API key for the Mixmax integration

To configure the Greenhouse Recruiting / [COMPANY NAME] integration, you'll need to create a Harvest API key.

Follow the steps in this article to create the key, and verify that the credentials and permissions below are selected when configuring the [COMPANY] integration.

Credentials

In the Create New Credential box, make the following selections:

  • API type: Harvest
  • Partner: Mimax
  • Description: Mimax Harvest API Key

Permissions

Verify that the following permissions are selected for the [COMPANY] integration:

  • All permissions
Note: By allowing Mixmax to access all endpoints, you are granting Mixmax access to all of your organization's Greenhouse Recruiting data.

Enable the Greenhouse Recruiting / Mixmax integration

Once the Greenhouse Harvest API key is copied, navigate to your Mixmax Settings - Integrations page.

Find Greenhouse on the subsequent list and click Connect Greenhouse.

Input the copied Greenhouse Harvest API key in the provided space. Click Save when finished.

Your Greenhouse Recruiting account is now integrated with Mixmax.

Use the Greenhouse Recruiting / Mixmax integration

Sync emails to Greenhouse Recruiting

You can configure the Greenhouse Recruiting / Mixmax integration so that when you send an email, it will add a note to the candidate's Activity Feed in Greenhouse Recruiting.

Open Mixmax Rules and click New Rule. Enter anything for the title.

Under When, select I send an email.

Under Then, select Sync to Greenhouse.

Mixmax will now post a note to the candidates's Activity Feed when you send the candidate an email (even from your mobile phone):

Tip: If you would like to sync incoming emails, you can set up a similar rule for "I received an email" (under When).

Sync meetings with candidates in Greenhouse Recruiting

You can configure the Greenhouse Recruiting / Mixmax integration so that meetings sync to the candidate's Activity Feed in Greenhouse Recruiting.

Open Mixmax Rules and click New Rule. Enter anything for the title.

Under When, select a meeting is confirmed.

Under Then, select Sync to Greenhouse.

Mixmax will now post a note to the candidates' Activity Feed when a meeting is scheduled.

Sync sequences to Greenhouse Recruiting

Open your Settings in Mixmax.

Click Log to Greenhouse.

Remove candidates from Mixmax sequences when hired

You can configure the Greenhouse Recruiting / Mixmax integration to remove candidates from Mixmax Sequences when they are hired in Greenhouse Recruiting.

Open Mixmax Rules and click New Rule. Enter anything for the title.

Under When, select Greenhouse: when a candidate has been hired. Follow the additional instructions to set up the Greenhouse webhook.

Under Then, select Remove them from a sequence.