I have some questions in regards to a recent referral I made. Who is the best point of contact to reach out to about this?
We would recommend reaching out to your in-house contact at your organization. This in-house contact can be found by going to the Helpful Links section (on the right side of your dashboard) > Email Your In-House Contacts.
[Organizational, historical, and categorization data that shows whether content is in the right general domain, as well as state and usage information that helps would-be users understand how often a KCS article has been reused (to indicate confidence) and its stage in the development life cycle.]
Author: [Agent Name]
Create Date: [14:15: 09-09-13]
Modified Date: [14:15: 09-09-13]
Keywords: [adding information for a referral, changing a referral, updating a referral, questions about my referral]