How do I edit an email template?

Article Type: How-To

Question:

How do I edit an email template?

Steps:

1. From your Dashboard, navigate to Configure>Email Templates.

Screen_Shot_2017-08-17_at_4.30.54_PM.png

 

2. When you arrive at this page, you'll see two types of email templates, Organization-Wide, and My Templates. 

 

pic2.png

 

3. Click the pencil icon next to the template that you'd like to edit. 

 

Screen_Shot_2017-08-17_at_4.34.14_PM.png

 

4. Once there, make any edits as necessary and click "Save" at the bottom right of your page. 

 

Screen_Shot_2017-08-17_at_4.36.57_PM.png

 

Applies-To:

[email templates, edit, configure]

Metadata

[Organizational, historical, and categorization data that shows whether content is in the right general domain, as well as state and usage information that helps would-be users understand how often a KCS article has been reused (to indicate confidence) and its stage in the development life cycle.]

Author: [Michelle Mesch]
Create Date: [14:15: 09-09-13]
Modified Date: [14:15: 09-09-13]
Keywords: [email templates, edit, configure, custom, custom fields, custom tokens, templates ]

Have more questions? Submit a request

Comments

Powered by Zendesk