It would be best to chat with someone on your team who is able to make these changes to another user's account. They will need to be a Site Admin with the user specific permission of "Can edit another user's advanced permissions". You are not able to make changes to your own account.
A Site Admin will be able to make these changes from Configure>Users>search for your name and click on it>select the boxes for the additional user specific permissions needed. You can view what your exact permission are from Hi Name>My Info>scroll to the bottom of the page.
Our support team is not authorized to make changes to your account. Additionally, you can look at Hi My Name>My Info>In House Contact to see who would be able to help.
Applies-To: [Users, Permissions]
Keywords: [edit, user, permissions, user specific permissions, more permissions ]