How do I resend suggested times for interviews to candidates?

Question:

How do I resend suggested times for interviews to candidates? 

Answer:

If you need to request new availability times from the candidate due to changes in the schedule or if the candidate needs to cancel, etc. you can easily request availability again.

When you've already scheduled an interview and sent out a confirmation email, the status under the interview looks like this:

Screen_Shot_2017-06-15_at_3.23.01_PM.png

To resend an availability request email, you'll need to change the Availability status from "Confirmation Sent" back to "Not Requested" or "Request Availability" as seen here: 

Screen_Shot_2017-06-15_at_3.23.22_PM.png

**Note you can also change the status to other options such as Requested, Received, Confirmation, Enter Availability Manually if this information is received through other means and your team would like to update it on the candidate's profile. 

Once you've clicked on "Not Requested", you should see the Request Availability option again:

Screen_Shot_2017-06-15_at_3.23.35_PM.png

**For any previously scheduled interviews, you can cancel it on your external calendar OR you can click on the "Update" button if applicable.  

Applies-To:

This applies to all admins.

Metadata

Author: Karen Situ
Create Date: [15:30: 06-15-17]
Modified Date: [15:30: 06-15-17]
Keywords: [availability, availability request, resend, suggested times]

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Comments

  • Avatar
    Zaviear Lue

    How can you send the hiring managers suggested availability again (after the initial email), without having to manually click each time slot again. Also is there a way to suggest the hiring managers availability, similar to how we confirm interview time slots? At the moment, it shows blank when suggesting times.

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