Why do the candidate calendar files sometimes include HTML?

Question:

Why do the calendar files sent to candidates sometimes include HTML? 

Answer:


This issue is related to how the external calendar displays the .ics file. We can either send it over with HTML or without - however, without HTML, it would be extremely difficult to read the file. 

While these files simply reflect normal HTML, it appears that some external calendars may not display it correctly. However, iCal does seem to display the HTML in code rather than display the intended appearance of the note. 

While we have tried to fix this, it does appear to be a limitation on some external calendars at this time. 

If you have any further questions, please feel free to email support@greenhouse.io 

Applies-To:

This applies to all users

Metadata

[Organizational, historical, and categorization data that shows whether content is in the right general domain, as well as state and usage information that helps would-be users understand how often a KCS article has been reused (to indicate confidence) and its stage in the development life cycle.]

Author: Karen Situ
Create Date: [14:21: 05-31-17]
Modified Date: [14:15: 05-31-17]
Keywords: [calendar files, candidates, candidate confirmation, candidate calendar invite, calendar invite, html]

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