Why did I receive this email: "Your calendar invite was not valid"?

Question:

Why did I receive this email: "Your calendar invite was not valid"? 

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Answer:

There are multiple reasons why you might reason this email after you've scheduled interviewers for a candidate. Please review the following to see if it applies to your current situation.

1. Your candidate might have been transferred to another job

When a candidate is transferred to a new role, the interview kit URL within the calendar invite is no longer applicable since it is specific to the previous job and interview. 

2. Your candidate might have been recently merged 

When a candidate is merged into another profile, the interview kit URL within the calendar invite might no longer apply as well given that the interview kit URL might have changed due to the merging process.

3. The interview plan might have recently been adjusted and the current interview was removed/edited

Sometimes during the interview process, members of your recruiting team might find it necessary to change up the interview plan due to process changes. Because of this, it could affect any current candidates' scheduled interviews and might adjust the interview kit URL in the process - rendering the calendar invite invalid. 

To correct this: 

You would need to edit the calendar invite and replace the current interview kit URL with the correct one. To do so, you would navigate to the candidate's profile > hover over the interview name > click into the interview kit. The URL for that interview kit should be found on browser.

 

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Applies-To:

This applies to all admins. 

Metadata

[Organizational, historical, and categorization data that shows whether content is in the right general domain, as well as state and usage information that helps would-be users understand how often a KCS article has been reused (to indicate confidence) and its stage in the development life cycle.]

Author: Karen Situ
Create Date: [15:15: 05-26-17]
Modified Date: [15:15: 05-26-17]
Keywords: [invalid invite, calendar invite, invalid email, email, calder invite]

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