Why did I receive this email: "Your calendar invite was not valid"?

If you have received an email after scheduling an interview that states, "Your calendar invite was not valid", this is likely because the interview kit url included in the calendar invite is no longer a valid link. There are a few possible actions that could cause an interview kit url to become invalid.

1. Your candidate might have been transferred to another job
When a candidate is transferred to a new role, the interview kit URL within the calendar invite is no longer applicable since it is specific to the previous job and interview. 

2. Your candidate might have been recently merged 
When a candidate is merged into another profile, the interview kit URL within the calendar invite might no longer apply as well given that the interview kit URL might have changed due to the merging process.

3. The interview plan might have recently been adjusted and the current interview was removed/edited
Sometimes during the interview process, members of your recruiting team might find it necessary to change up the interview plan due to process changes. Because of this, it could affect any current candidates' scheduled interviews and might adjust the interview kit URL in the process - rendering the calendar invite invalid. 

To correct this: 
You would need to edit the calendar invite and replace the existing interview kit URL with the updated interview kit URL. To find the updated interview kit URL, you would navigate to the candidate's profile > hover over the specific interview name > click into the interview kit. This will direct you to the interview kit - you can copy the URL of this page and paste it into the calendar invite.






Applies-To: [This applies to all admins.]
Keywords: [invalid invite, calendar invite, invalid email, email, calder invite]