Why did I receive this email: "Some interviewers are not authorized on your calendar invite"?


Why did I receive this email: "Some interviewers are not authorized on your calendar invite"? 


After scheduling an interview for an interviewer, you might have received an email with the subject line: "Some interviewers are not authorized on your calendar invite"

There are a few reasons that you might receive this email:

1. The interviewers are not yet added to the hiring team of your interview

To ensure that interviewers are able to access a candidate's profile for their scorecard, you must make sure that they are added as an interviewer on the Hiring Team page for that job. 

To double check on this, please go through the following steps - Navigate to the specific job > Job Setup > Hiring Team > Scroll down to the "Interviewers" section > Add interviewer

2. The job is closed

If the job is closed, the interviewers are no longer authorized to access candidates within the job. Because of this, you might receive this notification when scheduling interviews for a closed jobs. 

 3. The user has permissions, but the email that was used to schedule the interviewer is not tied to a user account in GH

In order for an interviewer to access candidates within Greenhouse, the email address listed on the interview invite must match the email address they use to access Greenhouse. 


This applies to all admins. 


[Organizational, historical, and categorization data that shows whether content is in the right general domain, as well as state and usage information that helps would-be users understand how often a KCS article has been reused (to indicate confidence) and its stage in the development life cycle.]

Author: Karen Situ
Create Date: [16:25: 05-26-17]
Modified Date: [16:25: 05-26-17] 
Keywords: [notification, interviews, not authorized, calendar invite, calder invite]

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