No packages available when exporting to Hireright

If no packages are available when selecting to export a candidate to HireRight, it is possible that you do not yet have the appropriate permissions within HireRight.  In order to be able to export candidates to HireRight and view the HireRight packages in Greenhouse, you will need permissions on the HireRight side to do so.

We would first recommend checking in with your HireRight Admin to make sure that your email has been whitelisted, and to also confirm that this email matches the email you associated to your Greenhouse account.

 

 

 

Keywords: [packages, hireright issue, unable to export]

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