What should I do if I encounter an error with the Docusign integration?
The first step to troubleshooting this error would be to refresh the integration. To do so, you would navigate to the Integrations tab > Locate Docusign > Disconnect > Connect again.
If this does not help, please feel free to reach out to our Support Team on chat or through email at firstname.lastname@example.org with the name of the candidate so that we may look further into this.
If you are encountering an error when you are trying to send an offer letter through Docusign, I would advise taking the recommended steps above.
Author: Karen Situ
Create Date: [16:23: 05-12-17]
Modified Date: [16:23: 05-12-17]
Keywords: [offer, docusign, error, offer letter, preview in docusign]