To help our Technical Support team identify issues and provide a resolution, it's often helpful to provide a screenshot of an error in the console if you encounter such behavior.
Open the console in Chrome
Open the Chrome menu in the top right corner of the browser window.
Select More Tools > Developer Tools, then click the Console tab.
Here's an example of what a Chrome Error will look like in the Console tab.
Open the console in Firefox
Click Tools > Browser Tools > Web Developer Tools in the menu bar
Click the Console tab and select Errors.
Open the console in Safari
Click Safari in the menu bar, then click Preferences.
Select the Advanced Tab. Check Show Develop menu in menu bar at the bottom of the window.
After opening the Console, you may have to refresh the page to capture the error.
Error lines are the most significant portion of the Console. You may need to scroll to see them. They will be identified with red text or highlights.
Use the links below to learn how to take a screenshot: