TextRecruit is a candidate and employee engagement platform that uses text messages, live chat, and artificial intelligence to help you hire better people, faster. It's the first and only platform to centralize all talent communication, allowing recruiters and HR to manage relationships with their talent throughout the entire employee lifecycle.

Greenhouse Recruiting's integration with TextRecruit allows users to select candidate statuses in Greenhouse Recruiting that should trigger a text message to be sent from within TextRecruit. When the selected stage change occurs in Greenhouse Recruiting, TextRecruit prompts an automated text message to the candidate.

Note: Work with your TextRecruit customer success manager to create these automated text message templates. The messages are visible to you in your TextRecruit Inbox.

Retrieve TextRecruit's endpoint URL and secret key

Before enabling the TextRecruit integration, Greenhouse Recruiting will need two pieces of information:

  • TextRecruit's Endpoint URL
  • TextRecruit's Secret Key

To retrieve this information, please contact your TextRecruit customer success manager. Once you have the info, you can enable the TextRecruit integration in the next steps.

Create a webhook

To integrate TextRecruit with Greenhouse Recruiting, you'll need to create a webhook. Follow the steps in this article to create your webhook. Use the values listed below to configure the webhooks.

  • Name: TextRecruit integration
  • When: Candidate has changed stage
  • Endpoint URL: The Endpoint URL provided by TextRecruit
  • Secret Key: The Secret Key provided by TextRecruit

When finished, click Create Web hook.

That is it! Your Greenhouse Recruiting and TextRecruit account can now talk to each other.

Use the TextRecruit integration with Greenhouse Recruiting

Login to the TextRecruit platform and click Settings in the upper-right.

Greenhouse Recruiting will be listed under Connected Applications.

Click Configure.

Your TextRecruit customer success manager will help you configure the message templates for Greenhouse Recruiting in this section.

As candidate events come in from Greenhouse Recruiting, they'll appear in the table at the bottom of the page.

This reference allows you to confirm the integration is working properly. Additionally, this section will display any failed text messages and provide information explaining why the message failed.

Note: TextRecruit's customer success managers can also help you learn how to add new candidates to Greenhouse Recruiting using the TextRecruit Chrome add-on or a .csv file.

Additional resources

After using the Greenhouse Recruiting / TextRecruit integration, you may decide you want to share more information between Greenhouse Recruiting and TextRecruit. If you would like additional information synced between the platforms, please reach out to TextRecruit customer success.